On January 21st 2015, at 17:25, one of our network carriers had suffered from an outage and loss in connectivity. Traffic had been rerouted through another carrier and resulted in increased latency and reduced network speed. The disruption lasted for aproximatly 30minutes after the connection was re-established.For any queries, please feel free to ... Ler Mais »
On November 28th 2014, we experienced some service interuption between 19:15pm and 20:00. Total affected period was approx 45 minutes. The cause of the interuption was found to be a server within our own network engaging what appeared to be a DOS attack. The size of the traffic was sufficient to strain one of our routers as there was an ... Ler Mais »
This morning, between 3:40am and 5:30am on April 1st 2014, our network had suffered from a severe distributed denial of service attack whereby our network had been saturated with UDP attack traffic. During this time, our network had suffered from intermittent outages and significant packet loss which would have significant adverse effects to ... Ler Mais »
Works on our power systems will commence at 6PM and is expected to finish no later than 6AM the following morning.The power works include the following: All racks to be supplied with an STS to allow for multiple power supplies to the rack. Secondary power source will be supplied to each rack and utilizied by the STS. Upgrade power ... Ler Mais »
At approximately 4am (HKT), a DDOS attack was deteced. Our network remained accessible throughout the attack however perfromance during the initial stages of the attack may not have been as good as generally expected. The attacking IPs have been blocked and the network is currently operating within normal parameters.The server DAHK2, although not ... Ler Mais »
At around 11PM, Saturday 25January, our network suffered a severe outage. The cause was found to be a faulty virtual network switch in a VPS node. Although a ‘broadcast storm’ had been experienced, the internal network issue had also affected our core switch and routers. It was not clear as to which device was the root cause of the ... Ler Mais »
CPHK1 has successfully been restored to good working order with the latest updates to MySQL and related servers/applications.
Should your account reside on CPHK1 and have any problems with the upgrades, please contact us and we will do our best to resolve any lingering issues.
Server CPHK1 in our Fanling data centre is currently experiencing MySQL Server errors.Errors were first detected under 5.1 which has been reported to contain bugs and as of December 2013 was no longer supported. This has now been upgraded to version 5.5.Having upgraded the MySQL database, we are currently facing a mismatch of mysqlclient and PHP ... Ler Mais »
Works to the network and power systems will be conducted on Friday November 29th 2013. Power Systems: Due to a fault discovered early this week, works to our power systems were scheduled to resolve these issues to prevent future problems as a result of the discovered fault. Work commenced on Wednesday 27th November 2013 with an initial ... Ler Mais »
Due to a fault in part of our power systems, emergency maintenance on our power circuits, UPS, and Disel generator begin at 11am on Wednesday 27 November. Due to the nature of the works, some equipment may be affected resulting in some minor outages. We expect to maintain power to all core equipment at all times. Any outages as a result of these ... Ler Mais »