Following the hardware failure with VPS Node C029, a new node has been setup and VMs created.
All affected users should now have a new working VPS now, running on the new node.
For any users still experiencing problems, please contact us via the ticket system.
Regretabbly, the VPS Node C029 has experienced a hard drive failure. As a result, all NAT on the node will need to be recreated on a new node. A new node is expected to be up and running within 1 working day, and each VM will be recreated manually.Further updates will be made available on our announcements page. However, if you have any concerns ... Read More »
Despite the ongoing DDoS attack, steps have been taken to mitigate the attack even through our Premium Routes.
Network performance, both in terms of latency and throughput, should largely be back to normal now for the affected subnet.
At aproximately 21:30 on October 23rd, a DDoS was detected. Host Hong Kong has taken steps to mitigate the effects of the attack. Most of our network is operating as expeced, but around 5% of our IPs may be experiencing some increased latency.The mitigation service will remain active until the DDoS attack has stopped. We will publish further ... Read More »
Shared hosting CPanel server CPHK3 has been shut down for urgent maintenance.
We at HostHK have decided to adopt a new design for our client area / billing system. The new interface is 'bigger' and more streamlined, with the objective of making it easier to navigate and use our system, and manage bills/invoices/services from a single interface.
As of September 3rd 2017, Host Hong Kong will no longer be processing Credit Card payments via 2Checkout. Payment via Credit Card is still possible via Stripe, Paypal and Skrill. For pure credit card payments, Stripe is a highly recommended gateway for simplicity and easy. Though Paypal and Skrill may both be used for credit card payments, it is ... Read More »
Earlier last week, one of our CPanel servers began exibiting signs of hard drive failure. Though the server is of high spec, it was determined the best way to move forward was to completely replace the server rather than to repair/replace just the failing hard drive. The new server hardware sports the latest Skylake generation E3-1230v5 CPU, 32GB ... Read More »
On May 26th 2015, from 13:14 to 13:31, we had experienced a DDOS attack that had affected the performance of the network. During the attack, access to the network may have been slower than usual with packet loss on some routes. Steps were taken immediately to mitigate the attack and after 17 minutes, the affects of the attack had been completely ... Read More »