E-Mail and Ticketing

Sales Enquiries

For sales enquiries, please email sales[at]hosthongkong.net, or click here to submit a ticket.
Note: This is not a channel to promote/market your products to Host Hong Kong. (Unsolicited marketing e-mails/tickets will be deleted)

Request Support

Technical and billing support is offered to existing clients only. To submit a ticket, please login to your client area and select the relevant department you wish to contact.

Alternatively, you may E-Mail tech@hosthongkong.net for technical support, and billing@hosthongkong.net for billing enquires directly using your registered E-Mail address. E-Mails from non-registered addresses will not be received. If you are unsure, it is advised you submit a ticket directly through the billing area.

Report Abuse

To report abuse, please email abuse[at]hosthongkong.net, or click here to submit a ticket.

Live Online Help (Chat)

For all enquiries. Host Hong Kong offers a live help desk to provide instant support. Our live help desk provides an online chat interface to communicate directly with our support operatives. Use our live help desk for sales, support, and billing enquiries.

Emergency Telephone Support

In cases of urgent matters, phone contact is available.

Mailing Address

Head Office:
Host Hong Kong
Unit 211, 2/F, Poly Centre,
15 Yip Fung Street, Fanling,
NT, Hong Kong